FAQ

Sizes, Fees & Payment

  • Q. What are the storage sizes available?

    Storage units with sizes ranging from 9sqft to 140sqft.

  • Q. How do I make a payment?

    You can pay at your local storage office (cash, NETS, cheque, credit card or 0% interest free installment plan available exclusively for UOB credit card holders).

  • Q. Is there a deposit?

    Yes. There is a one month deposit.

  • Q. What forms of payments do you accept?

    Cash, NETS, VISA, MasterCard and cheque.

  • Q. Can I change the size of my storage room?

    Yes, Urban Space Self Storage offers total flexibility. You can upgrade or downgrade in size whenever you wish subject to availability of our storage units. There will be no penalties for moving to another unit.

Storage Duration & Termination

  • Q. What is the minimum is the lease term?

    All the leases at Urban Space Self Storage are month to month for your convenience. Prepayment schemes with special discount are available too.

Accessibility & Security

  • Q. What do I need to rent a space?

    You will need a government issued IC or passport, employment pass or work permit.

  • Q. How do I know how much storage space I will require?

    Just use our Space Calculator or call our friendly consultants at 6282 0000 for assistance. Our experienced and friendly consultants will be most happy to assist you.

  • Q. Will my goods be safe?

    Our facility is protected by the latest state-of-the-art 24 hours CCTV and web-based monitored security systems.

  • Q. Are there any items that I should not bring to storage?

    You are not allowed to store anything that is perishable, illegal, toxic, inflammable, dead or alive. 

  • Q. Is it possible to view the storage rooms before I rent?

    Yes, we would strongly encouraged you to visit our facility for your own peace of mind, so please visit us and take a free non obligatory tour at Urban Space Self Storage.

  • Q. Do I need to sign a long-term lease?

    No, we rent on a month-to-month basis unless the customer requests otherwise to enjoy the special discounts for prepayment schemes.

  • Q. Do we bring our own lock or do you provide it?

    You can bring your own lock or you may purchase a high quality key or combination lock Urban Space Self Storage. We also sell a variety of boxes and packaging materials.

  • Q. Do you have trollies for us to use?

    Yes. We have complimentary trollies for our customers to use free of charge.

  • Q. How do I access the property?

    You will have access to the property 24/7 every day of the year using your own personalized keypad entry code.

Sizes, Fees & Payment

Storage Duration & Termination

Accessibility & Security